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Since 1994, Wizards has been a cornerstone in the UK's internet service industry, proudly upholding a strong reputation for exceptional customer service over two decades.
A key component of our client services is hosting UK domains such as .uk, .co.uk, .org.uk, etc., all administered by Nominet. Should you encounter any issues with domain hosting, please immediately contact us at 0333 241 7707 or via email at sales@wizards.co.uk or support@wizards.co.uk. We are committed to resolving your concerns swiftly.
Our goal is to respond to emails within two working days. However, we often reply sooner and aim to resolve issues within 24 hours, provided they are within our control. If an issue arises that we cannot address directly, we will guide you to the appropriate authority equipped to handle your query.
Please be aware that domain names are governed by the policies of the relevant registry. For .uk domains, this registry is Nominet, which you can review here: Nominet Domain Policies.
Registering a .uk domain establishes a contractual obligation with Nominet. Should our response not meet your expectations, you have the option to escalate your concerns directly with Nominet at: Nominet Complaints.
At Wizards, we strive to deliver our services to the highest professional standards. If you have any feedback, please do not hesitate to reach out to us at 0333 241 7707 or sales@wizards.co.uk.
